Tuesday, May 31, 2016

No service charge on using Credit /Debit card forTicket booking at PRS counter

From 1 June 2016 there will not be charged extra for using credit or debit card for booking train ticket at the Passenger Reservation System (PRS) counters as the Indian Railways Earlier to book the ticket using Credit /Debit card passenger has to  with Rs 30 service charge.at PRS counter

However, the service charge for booking tickets online through IRCTC website will remain unaffected.

Monday, May 2, 2016

Easy Ticket Cancellation Method using 139

From Today  railway passengers can cancel their confirmed train tickets( Paper Ticket/i-ticket) by just dialing 139.
The passenger has to dial 139 for cancelling it with relvant PNR number and the sender will get a one-time password (OTP). Passenger has to reach the Passenger Reservation System (PRS) counter and reveal the OTP to claim refund.There is another option also that is  using IRCTC website
 and both the facilities were made operational from today.This will provide relief to passengers for
cancellation of tickets.

This  initiatives were promised in the Railway Budget 2016-17 which were fulfilled today.
After the change in refund rules, a lot of passengers were finding it difficult to reach counters to cancel the reserved tickets within the stipulated time and as a result they are losing money.
Railways has to changed the software accordingly for the cancellation through IRCTC website and 139.